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News Detail
Title: SGCNetwork.com: Spring 2015 update

NEW PRICING REQUEST TEMPLATE AND OTHER SGCNETWORK.COM UPDATES FOR SPRING!


SGCNetwork.com recently implemented several useful updates:

Pricing Request Template:
An easy-access template has been added to the Log In page which allows shops to submit pricing approval questions without signing in to the site! Fast, easy and simple to use - this feature can be found here or under the new Quick Links heading, located on the Log In page.

Delayed Time Out:
The site will no longer time out and close after 30 minutes of inactivity. Instead, visitors can be inactive for up to 2 hours before the site automatically logs them out. This change will help everyone who has to multitask while using SGCNetwork.com!

Rejected Invoice Alert:
Available at the shop level and displayed at the Welcome screen, this warning flag prompts a shop to review their recently submitted invoices. Rejection of an invoice which was submitted within the last 7 calendar days will cause the alert icon to display.
Note that this flag does not reset once the invoice is cleared. Once tripped, the alert will continue to display for the following 6 days, regardless of the invoice’s status.

Re-Dispatch:
Need to have a work order re-released to your shop? The web site allows you to do so without sending a request! Click here to learn more.
You can also cancel jobs using a similar feature. Click here to see how!

Revised HELP documents:
Shops who are logged in to their SGC Network account can access several newly revised pdf documents from the HELP menu - EFT applications, billing assistance guides, network eligibility, shop profile update, add an additional shop form and more!


*** SPECIAL NOTICE ***
In January, we shared an important notification directed to those users who access the web via Microsoft browsers. Postings were added to the NEWS and HELP portions of the site: Click to view details.


Look for new features, resources and applications to arrive this summer!

Thank you,
-Troi Miller
SGCNetwork.com Website Administrator
Troi.Miller@safelite.com

Have comments? Suggestions? We’d like to hear your thoughts! Please contact us at SGCNetworkHelp@safelite.com.


 


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